LuckyBoom Cookie Policy
At LuckyBoom, we use cookies and similar technologies to operate our website, remember your preferences, and make your time with us smoother and safer. This Cookie Policy explains what cookies are, how we at LuckyBoom use them, and what choices you have regarding their use when you visit luckyboom.com.
What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They allow us to recognise your browser, store certain information about your visit, and improve the overall experience you have while browsing our site. Our LuckyBoom platform relies on cookies for essential functions such as keeping you logged in, maintaining your session, and remembering the language and currency you have selected.
Types of Cookies We Use
Here at LuckyBoom, we use several categories of cookies, each serving a different purpose:
- Essential cookies, which are strictly necessary for our site to function, including login sessions and security checks
- Performance and analytics cookies, which help us understand how visitors interact with our Vegas-style games, promotions, and pages
- Functionality cookies, which remember your preferences such as language, locale, or display settings
- Advertising and targeting cookies, which we or our partners may use to show relevant promotions
How We Use Cookies
We at LuckyBoom use cookies for a number of legitimate purposes connected to running our online casino. Our LuckyBoom login system depends on session cookies to keep you securely signed in as you move between the lobby, your account, and the cashier. Without these cookies, basic features such as placing a deposit or accessing your profile would not function correctly.
We also use cookies to understand which games, promotions, and sections of the site our players find most useful. This helps us refine our offering, including our slots library, live casino tables, and sportsbook. When you first visit luckyboom.com, English is set as the default language in the switcher, and cookies help us remember if you later change this to one of our other available locales.
Cookies Related to Our Welcome Bonus and Promotions
Our LuckyBoom bonus system, including the Casino Welcome Pack and other reload offers, may rely on cookies to track whether you have already claimed a particular LuckyBoom casino bonus or a LuckyBoom casino no deposit bonus promotion, where such offers are available. This helps us apply our one-bonus-per-person and one-bonus-per-household rules fairly and prevent duplicate claims from the same device or network.
Cookies and Our Mobile Application
If you access our services through the LuckyBoom app or LuckyBoom casino app installed from the sidebar or footer of our site, similar tracking technologies may be used within the application to maintain your session, remember your settings, and support core functionality such as deposits, withdrawals, and access to the VIP area. The same principles described in this policy apply whether you use our desktop site, mobile web version, or our installable application.
Third-Party Cookies
Some cookies placed through luckyboom.com are set by third parties, such as payment processors, analytics providers, and game or software suppliers whose content is embedded within our lobby. We do not control these third-party cookies directly, and we encourage you to review the privacy and cookie practices of these providers if you wish to learn more about how they process your data.
Managing Your Cookie Preferences
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View which cookies have been stored on your device
- Delete some or all of the cookies already set
- Block cookies from being set in the future
- Receive a notification each time a new cookie is placed
Please note that if you disable essential cookies, certain features of our site, including the LuckyBoom login process, cashier functions, or access to your VIP Players Lounge status, may not work as intended. We recommend keeping essential cookies enabled to ensure full functionality while using our services.
Cookies and Your Location
We at LuckyBoom operate in several target markets, including the Netherlands, Germany, France, Greece, Canada, and Norway, and we build our payment stacks and locale options per market. Cookies help us detect your general region so that we can present the correct currency, available locale, and relevant payment methods. This does not override our right to refuse service to residents of restricted countries listed in our Terms and Conditions, regardless of the cookie settings on your device.
Security and Fraud Prevention
Cookies also play a role in helping us protect your account and our platform from fraudulent activity. Our systems may use cookie-based signals, alongside other technical data, to detect unusual account behaviour, multiple accounts from the same network, or attempts to mask a real location through a VPN or proxy service. As stated in our Terms and Conditions, the use of a VPN or similar location-masking tool is strictly prohibited and may result in account suspension and forfeiture of balances.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our own business practices. Any updates will be posted on this page, and we encourage you to review this policy periodically. Your continued use of luckyboom.com after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have any questions about how we use cookies, you can reach our support team at support@luckyboom.com for customer support matters, or info@luckyboom.com for general and organisational enquiries. Our live chat is also available 24/7 for immediate assistance regarding your LuckyBoom casino account and any privacy-related concerns.